Frequently Asked Questions
Answer all of your questions
The exam’s duration is limited determined by the teacher and the academic committee in Roshd according to questions’ number, nature and difficulty in order to give enough time for students to answer these questions in the best way.
Student must note that the exam is limited in terms of the timing of entry, it is allowed to students to enter the exam during 15 minutes.
The number of questions varies depending on the course, the type of exam and the program to which the student belongs
The exam system used in Roshd is an intelligent and accurate electronic system that saves every question that was answered and saves the result automatically and then if the student is disconnected from the internet in the middle of the exam, the questions that he answered before this interruption
The student should not leave the exam page or close it because this will prevent him from continuing the exam
The correct procedure in this case is to wait until the Internet connection reestablishes to be stable and then you can continue the exam on a regular basis.
I lost my Internet connection when I was moving from question to question. The question did not fully appeared what I should do?
Student must only reload the page without leaving or closing it
Student is allowed to take the exam only once and if he / she leaves before completing it, he / she will not be allowed to re-enter again
The results are shown directly to the student at the end of the test and a copy of this result is sent to student's email registered at the beginning of the exam by the student
I completed the exam and the result showed up at the end of the exam but I did not get the exam’s result email. What is the problem?
In this case you would have typed the email incorrectly at the beginning of the exam
What is the information should I enter at the beginning of the exam so that I can enter the exam correctly?
Student must write his / her full name in English, Roshd e-mail address and student number.
Student must write his new email (Roshd's e-mail) in the two fields in the exam, the upper and lower fields
Unfortunately, exams cannot be repeated for any circumstance
Firstly student's account is activated when accepted in Roshd
Second Materials and content are added at the start of course.
If the student does not perform any activity on Roshd platform for six months period, the student account on the platform is frozen, and the student cannot open his account on platform.
Student must send a request for re-activation including the reasons why he was inactive on Roshd platform, accompanied by the payment of the activation fee of $ 100
Access to Roshd platform done exclusively through new email (Roshd Email) for bachelors, diplomas and other programs students. Training courses students will use their primary email
The recorded session is uploaded within 24 hours during working days, within 48 hours in the weekend
You must follow these three steps: make sure your Internet connection is strong, reload the page, change the browser.
If the student did not succeed in watching the learning resources, he must send a complaint to the Roshd via the form of complaints.
Upon entering the platform, the student must click on “ Forget my password” then write his / her new email (Roshd Email) and then he will receive a new password reset link.
You can access Roshd platform by downloading go learn app on the Apple Store and Google Play, then enter the link to Roshd platform “lms.roshduni.com” and then enter the name and password as usual.
You can enter the interactive lecture through the information icon located within the bachelor's or diploma category on Roshd platform.
You can find all the information about the program that you have registered, the study plans and Academic calendar through the information icon located on Roshd platform.
After entering the interactive session, go to the attendees’ section and then go to your name, right-click on your name, click “edit your name and email” and then change your name and email.
You must follow these steps: Make sure you are using the correct sound option. Try to logout the lecture and log back in. Make sure your Internet connection is stable.
No, it is not required that you attend the entire lecture relative to our electronic systems
Unfortunately, the attendance isn’t accepted if the information wrong
If I entered my personal email not Roshd email in the interactive classes, do you accept my attendance?
Unfortunately, it is not possible to accept the attendance of any student who has entered by his personal email.
Yes, Attendance is calculated by the electronic system, despite your delay
Attendance rate determined in the mandatory attendance law is 50% of the total interactive sessions
You are required to attend in accordance to the law of compulsory attendance issued by Roshd administration in 2018
If I have a health condition that I could not attend interactive lectures, is this a justification for my absence?
We can accept the medical excuses in case there is a medical evidence which exempts the student from attending interactive lectures within a specified period of time
The Interactive Lectures at Roshd is at evening
The duration of the interactive lecture varies from 2 hours to 3 hours depending on the type of academic program
Because you did not achieve the required attendance rate of 50% of the total lectures for this course.